Privacy Policy

This privacy policy explains how the company collects, protects and utilises the data collected on this site.

About this Privacy Policy

Epic Bookkeeping are committed to maintaining the trust and confidence of visitors to this website and users of the services. In particular, we want to let you know that we are not in the business of selling, renting or trading lists with other companies and businesses. We do not pass on your details unless we are required to do so by a law enforcement agency. In this Privacy Policy, we have provided information on when and why we collect your personal information and how it is used.

Cookies and Tracking

Cookies are used on this website to help us improve the website, products and services as well as make the any membership to the site possible. A cookie is a very small file that is downloaded to your device when you visit this site. These cookies are used to identify you, your device, time and date of visit as well as the pages you visit. Whilst some cookies are non-essential particularly on the publicly available areas of our site, the majority are an essential part of us being able to provide services to our members. On visiting the site, you will be asked for your consent to the site using cookies. If you opt out of using these cookies, please be aware that this will prevent certain features and functions of the site being operational and will affect whether you can use this site as a member. If you have any questions, please feel free to contact us.

Contacting Us

When you contact us on this website, we collect minimal information which includes your full name, email address and message. We collect this information so that we can deal with and respond to your enquiry. We keep records of our communication with you. We use Google’s G Suite for Business for our email services providing high-grade levels of security. You can review the privacy policy for Google on this link.

Accounting Software

We use a software application called Xero for accounting purposes. When you become a client of Epic Bookkeeping, we will store details contact details, names, addresses and company information in Xero along with details of any financial transactions that occur. To comply with relevant legislation we retain this information for six years. You can find out more information about the privacy policy of Xero on this link.

File Storage

Any files you share as with us or any that are created as part of the work we do with you will be stored on our business file storage platforms.  We use One Drive for business to store and share files.  You can read more about One Drive security by visiting this link.

Device Protection

Only equipment owned by Epic Bookkeeping has access to the systems used to store files. We use Windows Security to protect these devices.

Accessing Your Information

You are entitled to view, amend, or delete the personal information that we hold. In order to do so, please contact us.

Updates to this Privacy Policy

This privacy policy was last updated on 14th January 2020 and will be reviewed annually and no later than 14th January 2020.

Epic Bookkeeping reserves the right to update this privacy policy from time to time. If we have valid and up to date contact details for you, we will send you a notification to let you know a new policy has been published and where you can review it. We advise you to take action on receiving a notification that our privacy policy has been updated and remind you that at all times it is your responsibility to check from time to time for updates to this page.